Refund policy

🌻 Luckie Junkie™ Return & Refund Policy

Every Luckie Junkie™ item is created especially for you after your order is placed. Because our products are made to order, we cannot accept returns or exchanges for:

  • Changes of mind
  • Incorrect size, color, or product selections
  • Customer ordering errors
  • Incorrect or incomplete shipping information

Please review all product descriptions, photographs, measurements, size charts, color options, and shipping details carefully before placing your order.

💛 Damaged, Defective, Misprinted, or Incorrect Items

We genuinely care about every order and want you to receive your Luckie Junkie™ creation exactly as intended.

If your item arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us within 30 days of delivery.

Please include:

  • Your full name
  • Your order number
  • A brief description of the issue
  • Clear photographs showing the complete item and the specific problem
  • A photograph of the packaging or shipping label, when relevant

After the issue has been reviewed and confirmed, an eligible replacement or refund will be arranged. Damaged or defective products generally do not need to be returned unless you are specifically instructed otherwise.

Printify currently offers a free reprint or refund for confirmed damage or manufacturing errors reported within 30 days of delivery with clear photographic evidence.

📏 Size, Color, and Product Selections

Because each product is created specifically for your order, we cannot provide refunds, returns, or exchanges when the wrong size, color, or product was selected.

Please take an extra moment to review the size chart and all available options before completing your purchase.

📦 Shipping Address Errors

We cannot provide a replacement or refund when an incorrect or incomplete shipping address was entered during checkout.

Please carefully confirm your full delivery address before submitting your order.

⏰ Order Changes and Cancellations

Orders may enter production shortly after they are placed. For that reason, changes and cancellations are not guaranteed.

Please contact us immediately if you notice an error. We will make every reasonable effort to help before production begins, but an order cannot be changed or canceled once production has started.

🤍 Please Contact Us

If something has genuinely gone wrong with your order, please contact us through the Luckie Junkie™ store contact page.

Include your order number and any relevant photographs so we can review the situation promptly.

We believe in treating every customer with kindness, fairness, and respect, and we will carefully review every legitimate product concern.

This policy does not limit any consumer rights that cannot legally be excluded under applicable law.

Printify recommends that independent Shopify stores align their return policy with Printify’s made-to-order policy unless the seller chooses to personally absorb the cost of more flexible returns.